Fantastic service from a great dealership, the service coordinator Chip is a pleasure to work with and this company goes out of its way to ensure customer satisfaction. I bought my Jaguar from out of state and was worried that I might not find a local dealership that would help me with warrantee issues etc.No need to worry with West Chester Jaguar Land Rover - they definitely dispel the rumors that JLR dealer service is poor. They will be my go to dealer from now on.
Exceptional service, exceeded my expectations!
Very nice video walkthrough of the vehicle in the repair shop with the technician. Very convenient text alerts provided daily.
COVID19 Quarantine Review;I purchased my Discovery from here in 2018, and loved the sales service, so much so - this is actually were I bring my car for service even though I'm located in New Jersey. West Chester makes service super easy. Scheduling is done over the phone and confirmed via email. The dealership sends a driver to pick up my car and drop off a rental. Once my car arrives for service, Chip, my service manager, keeps me updated. Upon the competition of service, they even sent me a video from a mechanic outlining everything they've done ...
Excellent service Courteous staffLoved the video showing the inspection as it was actually being done!
My wife and I recently purchased a Certified Jaguar F-Pace from West Chester Jaguar. Ali was the dealer we dealt with primarily and I can't say enough about how easy of a process he made the whole experience. Everyone at the dealerahip was extremely friendly and helpful throughout the process. We flew in to the Philadelphia Airport and was in and out of the dealership very quickly and on our way back home. The car was extremely clean and everything my wife had wanted! If you are in the market for a Jaguar we would definitely recommend Ali and West ...
Very succinct experience in the COVID-19 era. From appointment to pick up things went smoothly!
Nice pleasant staff. Clear and honest evaluation
Excellent service, neat clean and extremely helpful. I want to personally that Chip and the lovely cashier, whom name slips me for being so, kind after I informed them that I’d forgotten my wallet. I was told no worries just call us when you get home. Thank you again and until next time STAY SAFE...
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